Terms of Service

Last updated: 2026-10-13

These Terms of Service govern your use of Abonio, including paid subscriptions. By using the Service you agree to these Terms.

1. Introduction

These Terms of Service (the "Terms") govern the use of the Abonio online service (the "Service"), owned and operated by Individual Entrepreneur Vitaliy Dudarevich, an individual entrepreneur registered in Georgia, personal ID 345644190, address: 22a Tamar Mepe Avenue, Apt. 143, Batumi, Georgia (the "Operator", "we", "us").

By registering and using the Service you agree to these Terms, the Privacy Policy and the Refund Policy. If you do not agree, do not use the Service.

2. The Service

Abonio is business software for studio owners: client records, class scheduling, membership and attendance tracking, recording of payments received by the studio, finance, analytics, notifications and Telegram integration.

The Service is provided on a SaaS (software-as-a-service) basis over the internet and requires no installation. Abonio does not process payments between a studio and its own clients; it only records them.

3. Registration and account

  • You must create an account with accurate information to use the Service.
  • You are responsible for keeping your password safe and for all activity under your account.
  • You must notify us promptly of any unauthorised access to your account.
  • Studio staff may use the account with role-based permissions configured by the owner.

4. Plans, free trial and subscriptions

  • The Service offers a Free plan with limits and paid plans (Pro, Business) with extended features and limits, as described on the pricing page.
  • New studios can try Pro or Business free for 14 days without providing payment details. The trial is available once per studio. When it ends, the studio moves to the Free plan automatically unless a paid subscription is purchased; your data is kept.
  • Paid plans are subscriptions billed in advance, monthly or annually. A subscription renews automatically at the end of each billing period at the then-current price until you cancel it.
  • Prices are shown in US dollars and exclude applicable taxes (such as VAT or sales tax), which are calculated at checkout based on your location. Businesses can enter a VAT or tax ID at checkout.
  • Upgrades take effect immediately and are charged pro rata for the remainder of the billing period. Downgrades take effect from the next billing period.
  • You can cancel at any time in Settings - Billing. After cancellation you keep paid features until the end of the period you have paid for and will not be charged again.
  • If a renewal payment fails, it may be retried. If it remains unpaid, the subscription is cancelled and the studio moves to the Free plan; your data is kept.
  • We will notify you at least 30 days before any price change takes effect for your subscription. The new price applies from your next billing period after that notice.

5. Payments through Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

When you purchase a subscription, you buy it from Paddle, and Paddle's Buyer Terms also apply to the purchase. Paddle issues the invoices and collects any applicable taxes.

6. Refunds

We offer a 30-day money-back guarantee. The details are set out in our Refund Policy.

7. Your responsibilities

You agree to use the Service in compliance with the law and these Terms. You are solely responsible for the data you enter into the Service, including your clients' data, and confirm that you have a lawful basis to process it.

8. Acceptable use

You must not:

  • violate the law or the rights of third parties;
  • upload malicious code, attempt unauthorised access to the Service or disrupt its operation;
  • use the Service to send spam or unlawful messages;
  • resell or provide access to the Service to third parties without our consent;
  • copy, decompile or modify the Service's software.

9. Intellectual property

All rights to the Service, its source code, design, name and logo belong to the Operator. Using the Service grants you no rights to these other than the right to use the Service's features under these Terms.

Data you enter into the Service remains yours. You grant us a limited right to process it to provide the Service.

10. Availability and disclaimer

We aim to keep the Service running reliably but do not guarantee uninterrupted or error-free operation. The Service is provided "as is" and "as available", and may be interrupted for maintenance and updates.

11. Limitation of liability

To the maximum extent permitted by law, the Operator is not liable for indirect or consequential damages, lost profits or lost data arising from use of or inability to use the Service. The Operator's total liability is limited to the amount you paid for the Service in the preceding 12 months.

We recommend keeping your own backups of important data.

12. Changes and termination

We may change these Terms and the Service's features. The current version of the Terms is posted on this page. Continuing to use the Service after changes means you accept them.

We may suspend or terminate access for breach of these Terms. You may stop using the Service and delete your account at any time; cancel any active subscription first so you are not charged again.

13. Governing law and disputes

These Terms are governed by the laws of Georgia, the Operator's country of registration. Disputes not resolved through negotiation shall be settled by the competent court at the Operator's place of registration, unless mandatory consumer-protection rules applicable to you provide otherwise.

14. Contact

For questions about the Service or these Terms: support@abonio.app. Individual Entrepreneur Vitaliy Dudarevich, 22a Tamar Mepe Avenue, Apt. 143, Batumi, Georgia. See also our contact page.